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Privacy Policy


PillboxTalk has created this Privacy Policy to let Website Users know what information we collect, how we retain, use, and/or discard it, and how we protect it.  We may share your information if required by law, and we will always let you know when we make significant changes to this Privacy Policy.


If you have any concern about providing information to us or how your information may be stored, used, or protected, do not use the Website.


Information Collection and Use

1.  General contact and user information


We collect User email addresses, contact information, and as to Pharmacist Provider users, representations of professional qualifications, to authenticate Users and to send notifications to Users relating to PillBoxTalk’s services, including to send updates, newsletters, or news or information regarding the Website.


We also log IP addresses and aggregate non-personally identifiable user data and browser type from users and visitors to the Website. This data is used to manage the website, track usage, and improve the website services. User IP addresses are recorded for security and monitoring purposes. This data is gathered using cookies and other similar technologies to customize the user’s experience and also provide us with information about how visitors use the Website. If you prefer not to enable cookies, you may change your browser settings to disable cookies; however, please note that rejecting cookies while visiting the Website may result in certain parts of the Website not operating correctly or as efficiently as if cookies were allowed.

2.  Information Collected from Users Automatically

We and our third party service providers, including analytics and third party content providers, may automatically collect certain information from you whenever you access or interact with the Service. This information may include, among other information, the browser and operating system you are using, the URL or advertisement that referred you to the Service, the search terms you entered into a search engine that led you to the Service, areas within the Service that you visited, and other information commonly shared when browsers communicate with websites. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and site functionality.


The information we collect also includes the Internet Protocol (“IP”) address or other unique device identifier (“Device Identifier”) for any device (computer, mobile phone, tablet, etc.) used to access the Service. A Device Identifier is a number that is automatically assigned or connected to the device you use to access the Service, and our servers identify your device by its Device Identifier.  Some mobile service providers may also provide us or our third party service providers with information regarding the physical location of the device used to access the Service.


The technology for automatically collecting information from Website users may include the following:

  • Cookies, a small data file that we transfer to your computer’s hard disk for record-keeping purposes. An example of use would be to save your registration ID and login password for future logins to the Website.  You may be able to instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit, but that may affect your ability to access all of the functionality of the Website.

  • Web beacons or tracking tags are software technology that help keep track of what content on the Website is effective and to serve relevant advertising to you. Web beacons are small graphics with a unique identifier that may be invisible to you, and which are used to track the online activity of Internet users. Web beacons are embedded in the web pages you review or email messages you receive. A sample of use of these technologies would be to count visitors to the Website.

  • Embedded scripts are programming designed to collect information about your interactions with the Service, such as the links you click on.  The code is temporarily downloaded onto your computer or other device and is deactivated or deleted when you disconnect from the Service.


In addition, we may use a variety of other technologies that collect similar information for security and fraud detection purposes and we may use third parties to perform these services on our behalf.


4.  Testimonials


We display personal testimonials of satisfied customers on our Website in addition to other endorsements.  With your consent, we may post your testimonial along with your name.  If you wish to update or delete your testimonial, you can contact us.

5. Patient Information

PillBoxTalk uses ChARMEHR SERVICE  ( to enable medication reviews.   If you have not updated your file recently, please do so through our Charm EHR Patient Portal.


PillBoxTalk, Inc. Website is hosted on a third party platform that has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures.  This platform regularly monitor their systems for possible vulnerabilities and attacks.  Regardless of the measures and efforts taken by PillBoxTalk, we cannot and do not guarantee the absolute protection and security of your Personal Information.  We encourage you to use strong passwords for your User Account and avoid providing us with any sensitive information which you believe its disclosure could cause you substantial or irreparable harm.


Except as otherwise described in this privacy statement, PillBoxTalk will not disclose personal information to any third party unless we believe that disclosure is necessary to: (1) comply with applicable laws; (2) respond to governmental inquiries or requests; (3) comply with valid legal process; (4) protect the rights, privacy, safety or property of PillBoxTalk, Website users, or the public; (5) permit us to pursue available remedies or limit the damages that we may sustain; and (6) enforce our User Agreement.


In the event of a change in the corporate structure of PillBoxTalk such as a sale or transfer of substantial assets, PillBoxTalk reserves the right to transfer, sell or assign the information collected hereunder to a third party under the same terms and conditions described in this Privacy Policy.  In such event, Users will be notified of the change and be provided an opportunity to opt out.

Choices & Obligations

If you are a public user of the Website, you can change your profile information at any time by editing your profile, deleting information, or closing your account.  


If you are a Pharmacist Provider, you can only request changes to profile information by contacting us at the contact information listed below.


If you have any questions about how to remove or modify information, please contact us.


We will retain your information for as long as your user account is active or as needed, for example, if needed to comply with any legal obligations or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce the User Agreement.

Links and Connections With Other Websites

PillBoxTalk, Inc.’s Website may be built on a third party platform (such as Wix, WordPress, or similar applications) and thus does not have complete control over any collection of information that may be done by that third party application.  Please see the Privacy Policies of those platforms for any additional collection, use, or retention of data information and any additional security measures in place.


Our Website may contains links to other websites. If you choose to click on a third party link, you will be directed to that third party’s website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. We encourage you to read the privacy policies or statements of the other websites you visit.

California Residents - Your Privacy Rights 

We don’t share any of your personal information with third parties for direct marketing.  California Civil Code § 1798.83, known as the “Shine The Light” law, permits our customers who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. Under Section 1798.83, we currently do not share any personal information with third parties for their direct marketing purposes.


We reserve the right to change this Privacy Policy at any time. Any changes to our privacy policy will become effective upon posting of the revised policy on the Website.  By continuing to use the Website following such changes, you will be deemed to have agreed to such changes.

Contacting Us

If you have any questions about this Privacy Policy, please contact us at, or by mail addressed to PillBoxTalk 16091 San Dieguito Rd #3292 Rancho Santa Fe, CA  92067

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